Privacy Policy
Last Updated: January 2025
Introduction
arcusar is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data Collection
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
Data Usage
We use your data for:
- Providing and improving our AI services
- Responding to inquiries and communications
- Sending service-related updates and information
- Analyzing website usage to enhance user experience
Data Protection
We implement comprehensive security measures:
- Encryption for data in transit and at rest
- Secure servers and access controls
- Regular security audits and monitoring
- Breach notification within 72 hours if required
Your Rights
Under Singapore's Personal Data Protection Act, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Marketing data: until consent withdrawn
Contact Information
For privacy-related inquiries, contact us at:
Email: [email protected]
Phone: +65 6927 4183